8 August 2026

The Invisible Burdens of Empty Shops

The Invisible Burdens of Empty Shops — commentary by Chris McGarrigle MRICS

Walk down any high street with a few vacant units, and the immediate thought for many is simply that there's no demand. But the reality is more complex. Demand is one thing, the cost of taking on a unit is another, and the cost of holding one, even when empty, is perhaps the most overlooked factor in the market right now.

Landlords, particularly institutional ones, are often tied into contracts that dictate continued expenditure, even without an income stream. Service charges are a prime example. These cover the maintenance of common parts – car parks, security, shared services – and don't stop simply because a particular unit is empty.

When a tenant vacates, whether at lease end or through insolvency, the unit often falls back to the landlord in a state of disrepair. This brings us to dilapidations. Assessing and then carrying out the necessary works can be a substantial cost, sometimes hundreds of thousands of pounds depending on the unit's size and condition.

Ongoing Liabilities for Vacant Units

Even after the tenant has gone, and dilapidations claims are settled or works undertaken, the landlord is still left with business rates, insurance premiums, and often security costs for an empty unit. These aren't trivial sums. For a prime unit, rates alone can be significant, especially without rate relief, which isn't always readily available or long-lasting.

This financial burden incentivises landlords to re-let, of course, but it also means they can't always drop rents as drastically as some might imagine to attract a new occupier. There's a floor set by these ongoing costs, which a new rent has to at least begin to cover, even before considering any return on the investment itself.

It’s a balancing act. Holding out for a higher rent means longer voids and accumulating costs. Dropping the rent might attract an occupier quicker but could devalue the asset in the long term, impacting loan-to-value ratios and future refinancing. It’s not just about the headline rent for a new tenant, but the entire lifecycle cost of the space.

This often explains why some units sit empty for longer than seems logical to the casual observer. It's not always landlord intransigence, but rather the hard economic reality of managing the invisible burdens that come with holding commercial property, especially in a challenging market. Understanding these dynamics is crucial for anyone trying to make sense of high street change.

Need advice on a lease renewal, rent review or dilapidations claim? chris@mcgarrigle.com