Commercial Dilapidations Surveyor for Tenants

Tenant-side commercial dilapidations advice from an MRICS Chartered Surveyor. A schedule of dilapidations is an opening claim, not a bill: landlords' schedules routinely include betterment, works the landlord never intends to carry out, and items outside the repairing covenant. Most settle for a fraction of the figure served — provided the response is properly evidenced.

Commercial Dilapidations Surveyor for Tenants — tenant-side advice from Chris McGarrigle MRICS
5 min readTenant side onlyBy Chris McGarrigle MRICS

Who this service is for

Tenants facing a schedule of dilapidations — interim or terminal — or budgeting an exit liability before lease end. Retail, leisure, office and industrial occupiers, single sites and portfolios.

What the instruction includes

  • Review of the repairing, decorating, reinstatement and yielding-up obligations in the lease
  • Inspection of the property against the schedule served
  • Line-by-line response to the landlord's schedule, including a Scott Schedule where appropriate
  • Testing the claim for betterment, items outside the demise, supersession and inflated costings
  • Advice on the section 18(1) diminution cap where the landlord's intentions affect the claim
  • Negotiation of the settlement, conducted in accordance with the Dilapidations Protocol

What to send me

  • The lease, licences for alterations and any reinstatement obligations
  • The schedule of dilapidations or quantified demand served by the landlord
  • Any schedule of condition agreed at the start of the lease
  • Photographs and records of the property as it is now
  • Details of alterations and fit-out, with drawings if available
  • Your intended exit date and whether you are still in occupation

How the instruction runs

  1. 1Free initial reviewA first read of the schedule and the lease to indicate the scale of the real exposure.
  2. 2InspectionAttending the property and recording the actual condition against the alleged breaches.
  3. 3ResponseA costed, item-by-item answer to the schedule.
  4. 4Section 18 testConsidering the landlord's intentions for the building and the cap on damages that follow.
  5. 5NegotiationProtocol-compliant discussions with the landlord's surveyor.
  6. 6Settlement or disputeRecording the settlement, or preparing the case if the claim proceeds.

Fees

  • Initial advice is free.
  • Fees are agreed in advance before any work starts.
  • Where the instruction is to defend a served claim, the basis of charge is confirmed in writing at the outset.

Where I act

Instructions are taken across the UK and Ireland. Local market notes for the busiest markets:

For retailers running multiple branches, see our retail portfolio advice for coordinating lease events across the whole estate.

Request a free initial review

Send the lease and any notice you have received. I will tell you what is at stake and what the options are before any fee is agreed.

Advice before lease expiry

The cheapest dilapidations advice is the advice taken before the lease ends. Once the landlord's schedule arrives, the terms of the argument have already been set by someone else; before expiry you still control the sequence, the specification and the timing of any works.

Taken early, the exercise is straightforward: read the repairing, decorating, reinstatement and yielding-up covenants, inspect the premises against them, and price the realistic exposure. That figure tells you whether to carry out works during your own occupation at your own contractor's rates, negotiate a cash settlement, or plan for a Section 18 argument.

  • An exit budget you can provision for, rather than a surprise claim after you have left
  • Time to complete works at your own cost and programme, which is nearly always cheaper than damages
  • Evidence of the premises' condition at expiry, before the landlord's own works muddy the picture
  • Room to trade dilapidations against renewal terms where you are staying elsewhere in the landlord's estate

The schedule of dilapidations

A schedule lists the alleged breaches item by item, with the works the landlord says are needed. An interim schedule is served during the term; a terminal schedule at or near expiry. Either way, each item has to be tied back to an actual covenant in your lease and measured against the standard that lease imposes, taking account of the age, character and locality of the premises and any schedule of condition attached at the outset.

Four separate obligations get bundled together and need separating: repair — putting right disrepair, not improving the building; reinstatement — removing tenant alterations where the lease or the licence requires it; redecoration — often tied to a stated frequency and to the final year of the term; and yielding up — the state and condition in which the premises must be handed back, including fittings, keys, statutory documentation and clearance.

The tenant response is where value is won. It goes through the schedule line by line, admitting what is genuinely due, rejecting what is not, and answering scope, specification, rates and the landlord's intentions. A bare denial achieves nothing; a costed, evidenced response changes the number.

  • Repair — the covenant's standard, not the landlord's preferred standard
  • Reinstatement — only where required, and only alterations actually installed by you
  • Redecoration — frequency, extent and whether the season and specification are reasonable
  • Yielding up — clearance, fittings, services documentation and handover condition
  • Landlord's schedule — endorsement, costings and the surveyor's basis of claim
  • Tenant response — item by item, with alternative costings and photographic evidence

The quantified demand

The Protocol requires the landlord to put a money figure on the claim in a quantified demand: the cost of the works, plus loss of rent and service charge for the period the works would take, plus professional fees and, sometimes, VAT. Each of those heads is arguable.

Costs are usually taken from the landlord's surveyor's own rates rather than a competitive tender, and frequently assume a full specification where a repair would do. Loss of rent is only recoverable for a realistic works period, and not at all where the unit would have stood empty anyway or where the incoming tenant takes it in its actual condition. Fees follow the claim: cut the claim and the fees fall with it.

Section 18 valuation and diminution

Section 18(1) of the Landlord and Tenant Act 1927 is the single most powerful tenant argument in dilapidations, and the reason the cost of works is not the same thing as the landlord's recoverable loss. Damages for breach of a repairing covenant cannot exceed the diminution in the value of the landlord's reversion caused by the breach — the difference between what the interest is worth in repair and what it is worth in its actual condition at lease end.

Where a purchaser or incoming occupier would strip out and refit regardless, that difference can be a small fraction of the schedule, and occasionally nil. The second limb goes further: nothing is recoverable at all where the premises are to be demolished, or structurally altered so extensively that the repairs would be valueless.

A Section 18 valuation is worth commissioning where the claim is substantial, the building dated or the location weak, or where there is any sign of redevelopment. The detail of how the two valuations are constructed is set out in the Section 18 guide.

The Dilapidations Protocol

The Pre-Action Protocol for Claims for Damages in Relation to the Physical State of Commercial Property sits behind every terminal claim in England and Wales. It sets the timetable — schedule and quantified demand served promptly after expiry, a reasoned tenant response, then a meeting between the surveyors — and it requires both surveyors to endorse that the claim, and the response, reflect a genuine assessment rather than a negotiating position.

Protocol compliance is not a formality. An unendorsed schedule, an inflated quantified demand or a refusal to engage with the tenant's response are all real levers, on the number and on costs, if the matter ever goes further.

The Scott Schedule

Where items remain in dispute the argument is organised into a Scott Schedule: the landlord's item, cost and basis in one set of columns, the tenant's response and figure alongside, and a final column left for the tribunal or the agreed settlement. It is the format that forces both sides to be specific.

In practice most claims collapse in the Scott Schedule stage, because each disputed line has to be justified on its own terms — covenant, breach, remedy, cost — and a great many cannot be.

Supersession

Where the landlord's own intended works supersede the tenant's obligations, those items drop out of the claim. A full refurbishment, a change of use, a reconfiguration or a redevelopment all remove the loss the repair was supposed to make good.

Establishing the landlord's actual intentions — through marketing particulars, planning applications, contractor instructions and what has in fact happened to the building since you left — is often the single most valuable piece of work on a dilapidations file.

Tenant strategy, step by step

The same sequence works on nearly every claim, whether the schedule is for five thousand pounds or five hundred thousand.

  • Lease review — repair, decoration, reinstatement and yielding-up covenants, licences for alterations, any schedule of condition
  • Inspection — recorded and photographed against the covenants, before the landlord's works begin
  • Assessment — a realistic tenant costing of what is genuinely due
  • Landlord's schedule and quantified demand — analysed item by item
  • Section 18 analysis — diminution valuation and supersession where the claim justifies it
  • Negotiation — surveyor to surveyor, under the Protocol, on evidence rather than assertion
  • Settlement — documented, with a full and final release of the claim

Common questions

Can I negotiate a dilapidations claim down?

Almost always. Challenging scope, specification, betterment, supersession and the Section 18 cap typically produces a settlement well below the served figure.

Should I do the works or pay damages?

Compare the cost of doing the works properly during your own occupation with the landlord's likely damages after the Section 18 cap. In many cases neither the full works nor the full claim is the right answer.

When should a tenant take dilapidations advice?

Ideally twelve to eighteen months before lease expiry, while you still control whether works are done, by whom and at what price. Advice after the landlord's schedule arrives still saves money, but the cheapest options have usually gone.

What is a quantified demand?

The landlord's money claim: the cost of the works, plus loss of rent and service charge for a realistic works period, plus professional fees. Every head of it is open to challenge, and the fees fall as the claim falls.

Does the cost of the works equal what I have to pay?

No. Section 18(1) of the Landlord and Tenant Act 1927 caps damages at the diminution in the value of the landlord's reversion, and bars recovery entirely where the premises are to be demolished or structurally altered.

Is the landlord's schedule usually accurate?

Rarely as served. Schedules routinely include betterment, items outside the demise, superseded works and costings well above market rates. Most settle materially below the served figure.

What is the section 18 cap?

Damages cannot exceed the diminution in the value of the landlord's reversion caused by the breaches. Where the property is to be refurbished or redeveloped, that cap can reduce the claim substantially.

Should I do the works myself before leaving?

Sometimes — but only after comparing the cost of doing them with the likely settlement. Where the landlord intends to strip the unit out, spending on reinstatement can be wasted money.

When should I get advice?

Twelve to eighteen months before lease end, so the exposure is budgeted and works or negotiation can be planned rather than rushed.

Ask a question

Live assistant — commercial dilapidations surveyor for tenants

Ask anything about this topic and get an immediate answer drawn from this page. General guidance only — specific advice depends on your lease.

Talk it through

Initial advice is free — tenant side only.

Chris McGarrigle MRICS, chartered since 1989, acting for occupiers across England, Scotland, Northern Ireland and Ireland.

chris@mcgarrigle.com

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